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8 Best VoIP Services for Businesses in 2024

By: Christina Davies
Updated on: April 05, 2024

The technology businesses have access to today provides many communication options. VoIP or Voice over Internet Protocol is a modern alternative that goes beyond the functions of traditional landlines.

VoIP stands for “Voice over Internet Protocol” and is a way of using the Internet to make and receive phone calls.

Companies choose VoIP because of its amazing video conferencing, call recording, and faxing features. Plus so much more.

Voice over Internet Protocol is an affordable business phone system option that offers basic to additional features. This includes long-distance calls at a fraction of the cost, toll-free numbers, and higher quality calls features for better customer service.

Although the popularity of VoIP is steadily growing, it is not a new communication system. Over the years, its evolution has made way for the development of multiple business VoIP providers. Each comes with a unique set of basic plans and services, to advanced features.

If you are unfamiliar with VoIP technology, it can make finding the best VoIP provider challenging. Learning more about it is worth it, especially if you are a business owner.

Whether the VoIP services are to replace your traditional phone system at your large companies, small business, or home office, it is a valuable switch worth investing in.

Becoming familiar with the various plans of the top eight VoIP services for businesses in 2024 will help you communicate better with customers. With VoIP, you can start saving your company money this year and beyond.

VoIP Services at a Glance

To use VoIP, you need a minimal amount of hardware and software to connect to your new business phone system. You must have a working Internet connection, which requires a router and a modem.

This covers the hardware portion, next you must choose the best VoIP provider. VoIP examples include Facebook Messenger, Skype, Google Voice, and so on. But these, and ones similar, are mostly for personal use and are not well suited for business purposes.

To use VoIP for your small business or enterprise communications platform, you need a modern business phone system that includes a variety of features to help you seamlessly manage your operations. They often only require you to use the VoIP provider’s app.

Top 8 VoIP Business Solutions of 2024

Here are the best virtual phone systems you should consider when looking to replace your business communications. Pick the one that will address your organization’s needs.

Best Overall VoIP System:
Jive Voice

Jive Voice is a cloud-based VoIP phone system. The solution is user-friendly for both admins and business users. Each can easily connect to the VoIP system in several ways — via computer, mobile device, or desk-phone. It betters your business call quality.

Visit Jive Voice

Best Overall VoIP SystemFeatures: Jive Voice
Best International VoIP Calling: 8×8
Best VoIP for Midsize Businesses: Verizon Business Digital Voice
Best VoIP for Mobile Businesses: Grasshopper
Best Budget VoIP Budget Buy: Ooma
Best VoIP for Very Small Businesses: Line2
Best Enterprise VoIP Enterprise Streamline Software: PanTerra Streams
Best VoIP Integration Solution: Dialpad


Businesses of all sizes and industries choose VoIP as their phone and communication system for various reasons. A key attraction of VoIP is its flexibility. Its systems allow employees to work from a wide variety of environments, providing you with more business opportunities. VoIP solutions often cost less than the traditional desk-phone system. Not to mention the separate cost of mobile business phone packages, many companies also pay. Thus, VoIP can save your company money.

Today, making a profit no longer depends on location. You can be in the office, on a bus, or at the beach talking to customers and cashing checks. As long as you have an Internet connection and VoIP software, you can communicate when mobile or in-house.

VoIP systems often provide useful integration features, making life much more comfortable. You can integrate all or part of your existing work applications, like your customer relationship management (CRM) solution. Having an all-in-one-platform gives your organization an unprecedented unified and streamlined experience. You can work with customers, managers, employees, and potential buyers using the same system.

Consider how a VoIP solution can relieve your business and its workers of confusion. Think about how much money you will save by cutting down on the number of applications and interfaces you often use every day. Focus on the higher quality standards and the better experiences you can offer when your business uses a VoIP solution. Once you do, you soon realize that VoIP is the phone system your business needs.

If you know the features you are looking to add to your business, then finding a VoIP solution is usually a straightforward process. But if you are unsure about which VoIP solution or provider to choose, look at what it is best known for producing for businesses like yours.

Are the solutions and their features considered the best mobile VoIP system? Or is it the best solution for integrating with other SaaS platforms? Explore the features of each VoIP provider and make comparisons to narrow down your search.

If you are looking to improve your business as a whole, then the best overall VoIP system is the advisable choice. This option is also great for those businesses wanting to use fewer apps, keep records all in one place, and save money.

Many companies use VoIP for more selective reasons. Some wish to increase productivity, profitability, or customer satisfaction. Others use VoIP because of how great the system is at handling their customer base. Since it lessens the number of dropped, missed or incorrectly routed calls, VoIP is often the best and only choice for businesses.

Which of the eight best VoIP solutions is the one for you?


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