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Mattress Stores Buying Guide and Information

By: Sheryl Cannes
Updated on: April 05, 2024

Finding the right mattress for a good night’s sleep and your health is vital. This is a big investment that matters. This is a significant investment that matters. Many foam mattress options are available today, but finding the best place to buy one is challenging. You can buy things using a store or the Internet. Both have good and bad things.

Looking for a new mattress? This guide has tips on finding the best one for you. We’ll look at different ways to buy a softer mattress or mattresses. We’ll talk about the advantages and disadvantages of each and give tips to help you buy a foam mattress more successfully, no matter where you shop. Looking for the perfect mattress? Check out this guide about mattress stores buying guide and information! It has everything you need to know.

Importance of a Good Mattress Firmness

Before we talk about buying a new mattress, let’s first understand why having a good one is important. Your mattress affects your sleep quality, comfort, and overall health. A bad mattress can cause back pain, stiffness and make sleeping hard. A good mattress such as a medium firm mattress helps your body, keeps your spine in line, is best for pressure relief, and helps you sleep better. The perfect mattress can wake you up refreshed, energized, and ready to start your day.

Overview of Mattress Stores

Mattress stores can take various forms, such as online and physical stores. There are different types of soft mattresses, each with its own good and bad sides. Knowing the features of each type of mattress will help you select the right one when you’re ready to buy your old mattress or a new one.

Buying Online

Buying mattresses online has changed the whole mattress shopping industry. In recent years, online mattress purchases have become more common. This trend has become popular because it’s convenient and saves money. People can shop from home and still get the benefits.

If you haven’t bought a mattress online, you might wonder if it’s right for you. To fully explain this topic, we will look at the good and bad aspects of buying mattresses online.

Benefits of Buying Online

There are numerous advantages to purchasing items online, including:

  • Flexibility to shop at your convenience: On the Internet, you can shop whenever you want. It’s open all day and night, so you have time to learn about and evaluate products at your own pace.
  • Freedom from sales pressure: When you shop online, there are no pushy salespeople to pressure you into buying immediately.
  • Wide range of options: Online shopping gives you many choices. Physical stores can only display so much, but online stores have more room to show many different brands and products for you to check out.
  • Simplified comparison shopping: Online shopping makes it easy to compare products. You can bookmark pages and gather information about products quickly. This simplifies shopping by showing you the features and prices of different products.
  • Great value for money: Online stores can give you more value for your money. They have lower costs because they don’t have to maintain a physical store, so they can offer better discounts and deals.
  • Convenient shipping services: Online stores usually give you free shipping, and they deliver right to your door. This is especially helpful for things like mattresses that come in a box.
  • Customer-friendly return policies: Many online stores have easy return policies. You can also try the product at home for a while to decide whether to keep it or not. If unsatisfied, you can usually return the item hassle-free.

Downsides of Buying Online

There are several notable drawbacks associated with buying products online, including:

  • Lack of opportunity to physically test the product: When you shop online, you can’t try out products before buying them, which can be a problem. When buying a mattress, you can’t try it out yourself to see how comfortable or supportive it is. This is important to keep in mind.
  • Limited personalized guidance: Online shopping requires a lot of research since you won’t get much personal assistance. Shopping in a store has an advantage. Salespeople can help you choose by giving advice based on their knowledge.
  • Information overload: The vast amount of information available online can be overwhelming. Making a decision can be hard when there are many choices and opinions. It’s called analysis paralysis.
  • Numerous distractions: Online shopping can be distracting since the internet provides many options. In contrast, physical stores allow for more focus on finding what you need. This can make it harder to focus on what you want to buy.
  • Intrusive pop-up advertisements: Online shopping is convenient, but annoying pop-up ads and flashy banners can make browsing hard. They can be intrusive and ruin the overall experience.

Best Online Mattress Stores

Many mattress options are available online to help you make a good choice.

Buying Directly from Online Brands:

Many online mattress companies offer the convenience of purchasing directly from their websites. This option often provides the best prices since there is no middleman involved. When you buy from the brand’s website, you can get the right information and help directly from them. They provide all the info about their mattresses – delivery, return, and warranty. To find the best online mattress deals and brands, check out trustworthy guides and deals.

Third-Party Sellers:

You can buy a mattress online from other retailers and markets too. Amazon is a big name in this area. They have lots of different brands of mattresses to choose from. Some direct-to-consumer mattress companies also make their products available through Amazon. Several physical stores have online platforms where you can buy mattresses. Some stores sell bedding, furniture, housewares, and bulk items. You can get your mattress delivered in two ways based on your choice. It is available either by shipping to your home or by picking it up at a local brick-and-mortar store.

Buying from third-party sellers is different than buying directly from the mattress company. Policies like the sleep trial and return policy for back and side sleepers may differ. It’s important to keep this in mind. If you buy a bed on Amazon, the sleep trial period may be shorter. If you need to return it because of being a backside sleeper back sleeper, you will coordinate with Amazon instead of the manufacturer. You can find the best mattress for your needs and budget by checking different online stores.

Tips for Buying a Mattress Online

Here are some tips for purchasing a mattress online:

  • You can research and compare different types of mattresses online. Visit company websites to learn about their products. Also, check independent review sites for unbiased customer opinions and feedback.
  • Consider what you want in a mattress: Your needs and likes matter. When you select a mattress, you should consider its firmness, type, and special features like cooling technology. Examples of mattress types are memory foam mattresses, latex, and innerspring mattresses. Online mattress stores give you details and facts to make a good choice.
  • Check out reviews from customers. They can tell you how good, comfortable, and long-lasting a mattress is. Look for reviews on both the retailer’s website and independent review platforms. Pay attention to themes that appear often. Also, think about customers who have similar sleep preferences.
  • You can try a mattress before putting it online. It’s easy to return if it’s not right. Retailers who provide trial periods of 90 to 120 nights are usually the best ones to choose from. This allows you to sleep on the mattress and determine if it meets your expectations. When you buy something, know what to do if you want to return it. Find out about the return policies and how much it will cost. Sometimes you need to pay for
  • Check the warranty and return policies when buying a mattress. Make sure to review what the warranty covers from the manufacturer. A warranty of 10 years is important for a good mattress to cover manufacturing issues. Also, know the store’s return rules if you don’t like the bed during the trial period. Ensure there are no hidden fees or complicated return processes.
  • You can save money when you buy mattresses online. These stores usually have lower prices and discounts available for you to compare. Compare prices across different platforms to ensure you’re getting the best deal. Look for deals like promotions, sales, and coupons to save money when you buy.
  • When choosing where to buy, ensure the seller has good customer service. You should get answers to all your questions and have any problems resolved after purchasing from them. Good customer service can make buying easier. They can help if you have issues with your mattress after delivery.
  • Check shipping and delivery options. It’s important to understand the process before buying. Will the mattress come compressed in a box or delivered another way? Please confirm. If there are any shipping or delivery fees, ask about them.
  • Ensure your online store has secure payment methods to keep your finances safe. Look for safe payment options when making a purchase online. Choose websites with trusted payment gateways and SSL encryption to protect your transaction.
  • Make sure you don’t forget important information about your mattress. Write down details like the size, warranty, and how to contact customer support. This will be useful for future reference or if you need to file a warranty claim.

Follow these tips to choose the best firm mattress when shopping online. This will help you choose the best firm mattress that meets your needs.

Buying In-Store

Most mattresses are still sold in stores even though more people buy them online. This method, like online shopping, has pros and cons. It might suit one person but not another.

Benefits of Buying In-Store

Buying in-store offers various benefits that cater to different individuals, including:

  • Hands-on experience: You can touch the foam and innerspring mattresses in a showroom to see how they feel. You can touch and feel them and even lie down on them. This helps you check how comfortable and supportive they are. This surpasses the limited sensory experience provided by online product descriptions and images.
  • Comparative analysis: Showrooms enable you to view and test multiple mattress models simultaneously. This comparison shows you different choices side-by-side. Then, you can decide which one you like better and make an informed choice.
  • Expert guidance: Sales professionals in mattress stores possess extensive knowledge and experience. The mattress retailer can help you find the right mattress by answering your questions, explaining its features, and offering suggestions to choose the right one.
  • Negotiation opportunities: Shopping in physical stores provide an opportunity for negotiation. Expert negotiators might get deals and bonuses like pillows or better delivery service. This benefits customers. This is especially best if you like to bargain for the best price.

Downsides of Buying In-Store

There are some problems with buying things in department stores now, though.

  • In-store selection is usually limited. If you want more options, you might have to check out different stores, which can take time and energy.
  • Trying out a product briefly in-store, like lying on a mattress for a few minutes, can mislead you. The product’s true comfort and support may not be clear right away. 
  • Salespeople, especially those who work for commission, might push customers to buy something. This is called sales pressure. Lots of people get uncomfortable in places where they have to buy things quickly instead of deciding on their own time.
  • Brick-and-mortar stores have stricter return policies than online retailers, who offer more flexible policies and offer sleep trials to customers. The store’s policies can charge you a lot to restock, so returning or exchanging what you bought may be harder.
  • It can be challenging to get the best deal. Stores have sales, but the best bargains are usually only available briefly, like during holidays. Customers who shop outside the sale period may need to negotiate for the best price. Negotiating can be difficult for some shoppers.

Best Mattress Stores for Shopping In-Person

You can only find top-quality mattresses at local stores when shopping for a new mattress. Different regions offer different options when it comes to high-quality mattress brands. These can be broadly categorized as follows.

Local Mattress Stores:

These hybrid mattress stores range from small, independently-owned shops to regional chains. Local hybrid mattress stores often have a rich history and strong community ties. Hybrid mattresses can come in different types. Some make their own beds, sell special brands of softer mattresses, or focus on organic materials. Smaller shops that sell hybrid mattresses might not have many sizes to choose from, but they usually have low prices and great service.

Showrooms for Online Brands:

Many online mattress sales companies have expanded their presence by establishing physical showrooms. These showrooms let customers test the mattresses in person. Online deals such as fair prices and sleep trials are still available. Online mattress sales companies have partnered with stores so customers can try their beds.

Local Mattress Stores:

The area has small, locally-owned mattress shops and bigger chains of mattress sizes. It is not uncommon for families to own mattress stores that have been serving the community for years. Local mattress stores have their own all-foam beds, unique brands of all-foam mattresses, or focus on organic materials. Smaller shops may not have many mattresses, but they can cost less and have great customer service.

Outlet or Factory-Direct Showrooms:

Another type of local mattress store is an outlet or factory-direct showroom. Larger stores may not be as unique as smaller shops, but they offer good deals on famous mattress brands. These showrooms often offer deals and promotions that make name brands more affordable.

Showrooms for Online Brands:

Online mattress brands now open showrooms to let people see and try their products in person. You can try the mattresses in the showroom and buy them online at a good price. You can also get a sleep trial. Online brands can team up with stores to let people test their online mattresses even if they don’t have a showroom.

To find a mattress purchase, the right mattress purchase for you, explore nearby mattress stores, check customer reviews, and think about pricing, selection, and customer service. Then decide on which mattress to buy. You need to find the right mattress store for your needs. That way, you can choose a mattress that suits you well.

Tips for Buying a Mattress In-Store

If you’re buying a new bed or a mattress in a store, here are some tips to help you choose the best one:

  • Take your time: Avoid rushing the process of testing mattresses. Try each mattress for at least 15 minutes while lying in your regular sleeping position. You can check how comfortable and supportive something is before choosing it.
  • Take notes while trying mattresses: Write down important details like the brand, model, price, and relevant information. This will assist you in comparing options later on. Plus, it will help you remember each mattress’s unique features or advantages.
  • Don’t give in to pressure: You don’t have to buy anything immediately, even if the salesperson pushes you. You can leave the store if you need more time to decide. Take your time, ask questions, and you can take as much time as you need to make a decision.
  • Take advantage of sales events: Keep an eye out for sales during holidays such as Memorial Day, Labor Day, and Black Friday. These periods often offer discounts and promotions, making it a good time to find a deal on a mattress.
  • Prepare to negotiate: Decide your budget and the most you’ll pay before going to the store. Your confidence will increase when you are negotiating with the salesperson. Researching past sale prices or competitor offers can also provide leverage during negotiations.

When buying a mattress, check if it’s sold in-store and online. If it is, compare the pricing online to ensure you get a good deal. Online prices can sometimes be lower due to reduced overhead costs.

If you follow these mattress shopping tips above, you can better buy a new mattress in a store. This mattress shopping show can help you find the best mattress that fits your needs and preferences.


Why should I consider buying a mattress from a mattress store?

Mattress stores have many different mattresses to choose from. Try them out and choose the most comfortable one based on weight and preferences. They give expert advice and personalized service. This helps you choose the right mattress.

What types of mattresses can I find in mattress stores?

Mattress stores sell different types and sizes of mattresses, such as innerspring, memory foam, natural latex, hybrid, and adjustable beds. There are different types of memory foam beds and natural latex mattresses. Each one has its own benefits for different sleepers.

Are there any specific mattresses recommended for people with back pain?

Many people with back pain prefer medium-firm memory foam or latex mattresses. No one mattress type or mattress is good for everyone. These materials fit the curves of your body, align your spine, and relieve pressure.

Are the prices at mattress stores competitive?

Mattress stores often strive to offer competitive prices to attract customers. Foam mattress prices change with brand, model, size, and where you buy. Stores often offer sales or price matching to help you get the right mattress for the same size or best value.

Can I negotiate the price at a mattress store?

Yes, in many cases, you can negotiate the price at a mattress store. If you have found cheaper mattresses elsewhere, negotiating is a good idea. Do your research first. Talk about your budget and the price range you want to stay within when visiting the store. 

Do mattress stores provide warranty and return policies?

Most mattress stores provide warranties for their products. The length and terms of these warranties may differ. They usually let you return or exchange the mattress and try it at home. You can also return it if you are unhappy within a specific time.

Can I find specialized or custom mattresses at mattress stores?

Mattress stores have many mattresses, like foam, memory foam, and hybrid mattresses. They also have mattresses made for specific health needs or firmness preferences. Some stores offer custom options too. Just ask the store about what you need or want to ensure everything goes smoothly.

Are there financing options available at mattress stores?

Many mattress stores offer financing options to make purchasing a mattress more affordable. This allows you to spread payments over time. Before buying a new mattress, though, ask about payment plans, interest rates, and fees to be aware of.

How often should I replace my mattress?

A memory foam mattress’s lifespan can differ depending on how well it’s made, how often it’s used, and how you take care of it. Changing your memory foam mattress every 7 to 10 years is best. Your old mattress may also lose its support and comfort over time, impacting your sleep quality and health.

Can I find accessories like pillows and bedding at mattress stores?

Many mattress stores sell more than just foam mattresses now. They also offer pillows, mattress protectors, foam mattresses, sheets, and bedding sets. Many mattress companies design these items to go with foam mattresses or their own foam mattresses. This helps you complete your sleep setup in one place.

Are there any benefits to buying from local mattress stores?

There are good reasons to buy from local mattress stores. You can expect friendly and individualized service. Also, you support local businesses, which in turn helps the community thrive. Also, small shops and their mattress types and sizes might have special items or services that big stores do not sell.


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